Billing Terms and Conditions

Welcome to Earthcustom. Thank you for shopping with us! Please review our Billing Terms and Conditions carefully before placing your order. By making a purchase through our website, you agree to the terms outlined below.

Payment Methods
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods available at checkout. All transactions are processed in USD. Currency conversion fees may apply depending on your card issuer or payment provider.

Order Processing
Orders are processed within 1–3 business days, excluding weekends and public holidays. You will receive a confirmation email once your order is placed and a separate email with tracking information once it has shipped.

Billing Information Accuracy
Customers must provide current, complete, and accurate billing information. Incorrect billing details may result in delays or order cancellation. If we are unable to verify payment or detect suspicious activity, your order may be held or canceled for security reasons.

International Orders
We ship worldwide. Customers outside the U.S. are responsible for any customs duties, taxes, or import fees. Please ensure that your billing and shipping addresses are accurate to avoid processing delays.

Refunds & Disputes
All eligible refunds will be issued to the original payment method used. Unauthorized chargebacks will be investigated and may lead to a temporary or permanent ban from shopping with us. If you experience any billing issues, please contact our support team at [email protected] before filing a dispute.

Policy Updates
Earthcustom reserves the right to update these billing terms at any time. Changes will be posted on this page and are effective immediately upon posting.

Thank you for supporting Earthcustom. – fashion that travels the world with you!